Lemur Maritime is committed to delivering high-quality services that meet — and aim to exceed — our customers’ expectations for quality, safety, sustainability, cost, delivery and value. Underpinning every service is our commitment to information security: protecting the confidentiality, integrity and availability of our customers’ information.
We operate an Integrated Management System aligned with ISO 9001:2015 (Quality) and ISO 27001:2013 (Information Security).
Our commitments
To deliver on this, we:
- Continuously satisfy customer needs, resolve issues as they arise, and provide high-quality, secure services.
- Maintain an integrated Quality & Information Security Management System across every department and service.
- Provide the people and resources needed to run that system effectively.
- Make the system available to, and understood by, our personnel and relevant partners.
- Set and monitor measurable quality and security objectives, reviewed by management.
- Review the system at regular intervals to keep it effective and continually improving.
- Comply with all applicable legal and regulatory requirements.
Our principles
- Our people — equal opportunity, fair reward, a safe workplace, and growth through training and open communication.
- Our customers — client needs come first; we understand what’s required and respond promptly, without overpromising.
- Our community — responsible social engagement and care for the environment in every region we operate.
Our mission
To build a practical, “makes-sense” management system covering every aspect of the complex shipping environment, ashore and on board.